Last updated: June 2026
1. Data Controller
ReachLab Pte. Ltd. (UEN 202415273R), registered at 1 Science Park Road, #04-02 The Capricorn, Singapore 117528, is the data controller for personal data collected through reachlab.pro and our client engagements. Contact: [email protected].
2. Data We Collect
We collect information you provide via contact forms (name, email, company, message content), cookies as described below, and server log data (IP address, browser type, pages visited). During client engagements we may process campaign analytics and audience data under separate data processing agreements.
3. How We Use Data
Personal data is used to respond to inquiries, deliver audience reach diagnostics and campaign testing services, improve our website, and comply with legal obligations. We do not sell personal data, audience lists, or contact information to third parties.
4. Cookies
Essential cookies enable site functionality. Optional analytics cookies help us understand anonymous usage patterns. You may accept, reject non-essential cookies, or manage preferences via our cookie banner. See cookie settings on any page footer.
5. Data Retention
Contact form submissions are retained for up to 24 months. Client engagement data is retained per contractual agreements, typically 3–5 years. Server logs are retained for 90 days.
6. Your Rights
Under the Personal Data Protection Act 2012 (PDPA), you may request access, correction, or withdrawal of consent for your personal data by emailing [email protected]. We will respond within 30 days.
7. Hosting
Our website is hosted by OVHcloud Singapore at 7500A Beach Road, #06-324 The Plaza, Singapore 199591. Data may be processed on servers located in Singapore.
8. Changes
We may update this Privacy Policy periodically. Material changes will be noted on this page with an updated date.